Customer Support Executive English/Spanish Speakers
1 VacantesAtención al cliente en Asunción, Asunción
- Salario: A convenir
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Atención al cliente
- Localidad: Asunción
- Activo desde: 13/05/2022
- Jornada: Tiempo Completo
- Tipo de Contrato: Contrato por tiempo indefinido
- Cantidad de Vacantes: 1
- Educación Mínima: Educación Básica Secundaria
- Disponibilidad de viajar: No
- Disponibilidad de cambio de residencia: No
**Proficient English Speakers Only**
As a Client Support Executive at Deriv.com, you will assist our clients with issues regarding our products and services, build a mutually beneficial relationship with them, and encourage them to try new products. You will also keep track of recurring issues and report clients? feedback to other teams. If you are a fresh graduate, you can still apply for this role, provided that you value competence, integrity, and teamwork and are passionate about helping clients. By delivering world-class customer service, you will forge client loyalty and promote business growth.
Your challenges
* Respond to customer inquiries and concerns by live chat and email.
* Process applications and customer documentation according to relevant policies and regulations.
* Collaborate with client support agents in different time zones to ensure optimum results and customer satisfaction.
* File records and documents of customer interactions and customer satisfaction.
**SALARY MAY BE DISCUSSED ACCORDING TO EXPERIENCE AND EDUCATION.**